The Survey Institute
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The Survey Institute
The Survey Institute is a full-service metrics organization capable of conducting your entire survey research project from start to finish. The Survey Institute was founded on the guiding principles of data integrity and providing meaningful information. Those principles are as true today as when the organization was initially founded in 1999. Integrity is the cornerstone upon which we have built reputable products and services that provide unique insights into every client's project.

The mission of The Survey Institute is to convert research data into meaningful information for driving business strategy. Simply collecting data and converting it into numbers gives you nothing more than more numbers. It is only by transforming that data into mission-critical information that true value is gained. We are committed to providing decision-support to every client so they understand the best methodology for their survey audience and the meaning of their survey results.

We do not perform the infamous "research and run" approach.
Services
The Survey Institute is an industry leader in designing and implementing cutting-edge survey research with the goal of developing normative data for comparison purposes.
Our standardized surveys are driven by a continual research initiative that identifies the key factors driving survey participant satisfaction and engagement throughout various industries.
By conducting our own qualitative and quantitative research, we maintain the most up-to-date question catalog of issues, with the scientific research backing to understand the relevance and importance of each question.
Regardless of the approach, the main reason our clients utilize our services goes directly back to our mission.
Simply stated, we turn survey-research data into meaningful information.
Unfortunately, many research projects just produce data, not information.
At The Survey Institute, we recognize the fact that properly structured survey-research can provide critical insight into the thinking of your employees (a.k.a. - associates or members).
Therefore, we take the crafting of your survey instrument very seriously.
Since our mission is to convert research data into meaningful information for decision-making support, it should only stand to reason that our philosophy is that customer survey data should drive strategic decisions to enhance your customer's overall experience.
These decisions ultimately must improve organizational performance or the efforts are wasted.
All of our reports, analysis and improvement tools are designed with this single goal in mind.
And, if you need a little "extra" help in driving these decisions home, we have former senior level executives (real ones from major corporations) to help you succeed.
The Survey Institute has provided quality service and products to our organization for several years.
The Survey Institute team is truly unique is that they determine what really works best for your audience rather than forcing clients to use an "off-the-shelf" product and solution.
It is through this custom approach that true insight is gained and true improvement can begin.
I highly recommend The Survey Institute to anyone with consumer or employee research needs.
Let our expertise and variety of project tools help make sense of even the most puzzling situations.
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