BKL Research is a survey research firm that specializes in citizen surveys. Our survey team is highly skilled in conducting telephone surveys. BKL Research is committed to producing the highest quality work at competitive prices. Our goal is to establish continuing relationships which can only be achieved through our dedication to customer satisfaction.
One area of specialization for our firm is conducting municipal citizen satisfaction surveys. This allows cities and towns to assess their resident's satisfaction with the service level provided to them. Another area of focus is our Police Department surveys for the accreditation process. BKL Research takes pride in our high-quality data collection and data analysis.
We provide the level of statistical and analytical sophistication to answer your research questions. BKL Research generates a report that is comprehensive and written at a level that is understandable. Providing the highest quality survey research since 1994. We ensure our clients receive the excellent data collection, statistical analysis, and report generation.
One area of specialization for our firm is conducting municipal citizen satisfaction surveys. This allows cities and towns to assess their resident's satisfaction with the service level provided to them. Another area of focus is our Police Department surveys for the accreditation process. BKL Research takes pride in our high-quality data collection and data analysis.
We provide the level of statistical and analytical sophistication to answer your research questions. BKL Research generates a report that is comprehensive and written at a level that is understandable. Providing the highest quality survey research since 1994. We ensure our clients receive the excellent data collection, statistical analysis, and report generation.
Services
Citizen Surveys
Report
BKL Research can assist city or county governments, governmental agencies/authorities, or public service providers in gathering information to assess their outcomes or performance.
Citizen surveys can be an excellent method to learn how the services provided are perceived by the public at large.
These surveys may also be cornerstones for outcomes assessments or service quality.
It is certainly advantageous for municipalities to keep in touch with their constituents on a regular basis.
The surveys can detect problem areas that need intervention.
Citizen surveys can be an excellent method to learn how the services provided are perceived by the public at large.
These surveys may also be cornerstones for outcomes assessments or service quality.
It is certainly advantageous for municipalities to keep in touch with their constituents on a regular basis.
The surveys can detect problem areas that need intervention.
Police Surveys
Report
The assessment of Police Department performance and citizen perceptions.
We can assist with the design, pretesting, surveying, data analysis, and report generation.
Additionally, we can aid with accreditation efforts for Commission on Accreditation for Law Enforcement Agencies (CALEA) and state accreditation.
The survey can be designed to examine contact percentages and type of contact.
The officer's professionalism, politeness, concern, knowledge, helpfulness, etc.
The response time and overall performance can be assessed.
We can assist with the design, pretesting, surveying, data analysis, and report generation.
Additionally, we can aid with accreditation efforts for Commission on Accreditation for Law Enforcement Agencies (CALEA) and state accreditation.
The survey can be designed to examine contact percentages and type of contact.
The officer's professionalism, politeness, concern, knowledge, helpfulness, etc.
The response time and overall performance can be assessed.
Employee Surveys
Report
The employees of a firm are one of its most important assets.
The intellectual capital of any organization can serve to create a source of sustained competitive advantage.
It is important to assess the organizational health, as we refer to it, of your company.
BKL Research & Consulting specializes in the construction of specialized employee surveys at cost-effective pricing.
This attitudinal measure examines the employee's positive or negative response to the organization.
Job satisfaction can have an impact on performance and costly withdrawal behaviors (tardiness, absenteeism, and turnover).
The intellectual capital of any organization can serve to create a source of sustained competitive advantage.
It is important to assess the organizational health, as we refer to it, of your company.
BKL Research & Consulting specializes in the construction of specialized employee surveys at cost-effective pricing.
This attitudinal measure examines the employee's positive or negative response to the organization.
Job satisfaction can have an impact on performance and costly withdrawal behaviors (tardiness, absenteeism, and turnover).
Methodology
Report
BKL Research specializes in telephone surveys.
Our survey team has an exceptional amount of combined years of experience in this methodology.
This experienced survey team can significantly reduce refusal rates resulting in a more valid survey.
BKL Research has the ability to include wireless (cell phone), listed, and unlisted into the sampling frame.
Our survey team will conduct numerous callbacks to the numbers selected randomly from the sampling frame.
Many firms will move on to the next number or do limited callbacks if an answering machine or no answer is received from a number.
Our survey team has an exceptional amount of combined years of experience in this methodology.
This experienced survey team can significantly reduce refusal rates resulting in a more valid survey.
BKL Research has the ability to include wireless (cell phone), listed, and unlisted into the sampling frame.
Our survey team will conduct numerous callbacks to the numbers selected randomly from the sampling frame.
Many firms will move on to the next number or do limited callbacks if an answering machine or no answer is received from a number.
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